Final Sale Policy
All Sales Final
Every drop is limited. Every piece is numbered. Once it's gone, it's gone — and once it ships, it's yours. We don't accept returns or exchanges on any order. Please measure twice and review your size before checkout.
Why Final Sale
We operate on a drop-by-drop model. Inventory is cut to order in extremely limited quantities so collectors get the real thing — not a restock six months later. That's only possible if every unit ships and stays sold. No returns. No exchanges. No exceptions on sizing or change-of-mind.
Damaged Or Wrong Item
If your order arrives with a manufacturer defect or you received the wrong item, we'll make it right. Email us within 7 days of delivery with:
- Order number
- Clear photos of the issue (front, back, defect close-up)
- Photo of the shipping label
We'll review and respond within 2 business days. Approved cases get a replacement (subject to stock) or store credit.
Cancellations
Orders can only be cancelled within 1 hour of purchase. After that, the order enters fulfillment and can no longer be stopped.
Lost Or Stolen Packages
Once a package is marked delivered by the carrier, responsibility passes to the buyer. We recommend shipping to a secured address. For lost-in-transit packages, file a claim with the carrier first, then reach out to us.
Contact
All inquiries: hello@lastshall3e1st.com
Response time: 1–2 business days, Monday through Friday, Pacific Time.